Frequently Asked Questions
How does the combined Salary Packaging and Meal Entertainment Card work?
How do I activate my new card?
How do I use my new card?
How do I change my PIN?
What happens if I enter the wrong PIN when making a transaction?
Can I use my card to make regular ongoing payments?
Can I use my card to make BPay payments?
Can I use my card to make a purchase with Afterpay?
Can I use my card overseas?
How do I check the transactions and balances on my card?
Get in touch with us
Our Customer Service Centre is open Monday to Friday 8:00am to 8pm (AEST).
